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Thread: Festool Called
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11th May 2020, 07:54 PM #1
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Festool Called
I have three Festool products all drills so I was surprised to get a call from the Festool rep for my area who I have never met today. He will call by and have a look at one of them shortly even though it is out of warranty and I hope get it fixed. I have spent less than a $1000 with Festool so they must be hurting with sales to take this amount of trouble. I do appreciate the fact that he is going to call in but my Festool buying days are most probably over not that they ever got started too much.
CHRIS
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11th May 2020 07:54 PM # ADSGoogle Adsense Advertisement
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13th May 2020, 04:14 PM #2
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I got a call a few weeks ago too. He came by for a chat and gave me a pair of Festool protective glasses. I think he was impressed by my collection and I was able to show and tell him a few things about Festool he didn't know.
Always happy to talk bout Festool.
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13th May 2020, 04:27 PM #3
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13th May 2020, 05:29 PM #4
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They emailed me last week asking for my phone number! I didn’t reply, maybe I should have.
cheers Andrew
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13th May 2020, 05:33 PM #5
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I haven't been called. Maybe I should stop buying the darn things for a bit...
Feel a bit sorry for the resellers - with Fe$tool offering free postage during COVID, there's an incentive to buy direct.
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13th May 2020, 05:37 PM #6
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according to a rep I spoke to with my last Festool purchase, if you buy direct you nominate a dealer and they get a cut of the sale.
Originally Posted by Bernmc
Cheers Andrew
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13th May 2020, 08:56 PM #7
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Ah good - wondered why that needed to be set. I'll demand a coffee the next time I can go in to the store. Originally Posted by AJ.
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