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  1. #1
    Join Date
    Jan 2004
    Location
    Bellingen
    Posts
    587

    Default PCS Measurements, great coustomers service for a precision instrument repair

    I just wanted to give a shout out to PCS Measurements in Newcastle.

    Great honest service and they had no reason at all to help me out with a Starrett Last Word test indicator that was giving me trouble.

    I called Starrett Australia and they don't have a repair centre in OZ that works on Starrett. He did pass say to call PCS measurements as they might be able to help. Gave them a ring and he said just post it and they will have a look but they focus mostly on selling and servicing other brands. They can't get starrett parts.

    I posted it off and it was returned in an express bag fixed with no charge.
    I called them up and asked for an invoice so I could pay and he explained it took him all of 3mins to fix it so no charge!

    I think these guys work on mostly bigger contracts for testing and repairing precision measuring instruments, but the took the time to help me out!

    Bloody champs in my book!

    Weighing equipment Australia


    I remember I had a tiny cosmetic part come loose under a watch crystal. I took it off to a local jeweler to just have it removed as I didn't want to jamb up in the watch hands. He explained it was a big job as he had to pull the whole watch apart to remove it. I paid my $30 thinking it was cheap and he said come back in a week.
    About a month after I wanted clean the dust under the crystal as it was looking a little dusty(from the watch repair place) and I realized I could just gently pry the crystal straight up! The guy told me it was a big job, charged me $30 and took a week for something I quite literally did myself in under a minute!
    Cheeky bugger!


    PCS measurements are the exact opposite!

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  3. #2
    Join Date
    Jul 2010
    Location
    Melbourne
    Posts
    7,775

    Default

    Well there is service and then there is above and beyound!

    +1 on the to PCS Measurements

    Stuart

  4. #3
    Join Date
    Jan 2004
    Location
    Bellingen
    Posts
    587

    Default

    Quote Originally Posted by Stustoys View Post
    Well there is service and then there is above and beyound!

    +1 on the to PCS Measurements

    Stuart
    Your right Stu. I was trying to put that point across but I neglected to put in the above and beyond bit! Thanks for picking that up.

  5. #4
    Join Date
    Jul 2003
    Location
    The Fabulous Gold-plated Coast.
    Age
    69
    Posts
    3,925

    Default Thanks for posting this...

    ...I have used Long island indicator in the past because of the time and trouble they took to make their informative website, plus for their Swiss...uh...Swissness, I guess. Its good to read of another repair shop worthy of business. I have a few things that need attention, and since my default tool is a chainsaw I don't reckon I will be doing the job myself.

    Greg
    It's all part of the service here at The House of Pain™

  6. #5
    Join Date
    Oct 2011
    Location
    Adelaide
    Age
    59
    Posts
    3,149

    Default

    Greg, provided that it is a swiss made chainsaw, I'm sure Long Island will look at it. I've used Long Island in the past too, but with shipping to and fro, it's not cheap and it's not quick (although the work is excellent).

    Michael

  7. #6
    Join Date
    Jul 2003
    Location
    The Fabulous Gold-plated Coast.
    Age
    69
    Posts
    3,925

    Default

    Oh no Michael! I meant that my prcision repair tool is a chainsaw. Trouble with your 1 micron indicator? Let's fire up the Stihl and get stuck into it!

    You can see why my past repair jobs have never been shown. I don't want to run afoul of any Frankenstein copyright issues.

    Greg
    It's all part of the service here at The House of Pain™

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