yep thats the one
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What freight company did they use?
Were they expensive?
The company is Longbeide [email protected] the contact is Karen Zhang.
Shipping was via DHL. Took 6 days. I didn't get a separate shipping price, only a total. The 400x250 was $220us shipped. Payment was via western union, that costs a max of $18 to send money to China.
They were made to order, and pics were sent before they were shipped.
Thanks for the info Ueee..
well what do I say
they didnt even use glue to fix it.....what a bonus ordered 1 got 2.......well , your not gunna outdo me Ewan by having two...
Arrived home late last night and saw the packageAttachment 350218 on the kitchen bench
I immediately had concern and upon opening the pack it was realised
Attachment 350219
Longbiede deserve a really hard, A VERY hard, kick in the backside...
How stupid of them to think it would arrive safely wrapped in cardboard and a bit of bubble wrap....:~
You git 2 for the price of on?? I'm jealous!
Well that' sux. I guess they don't put them in wooded boxes any more. Hopefully they will replace it without to much hassle.
your jealous what of ? the fact that I had a real crack or I got two for one:~
I am thinking they will not do anything about it.:(..and just ignore me, or tell me to fight it out with Aust Post, DHL, or PCA Express...the latter being the 1st carrier, DHL the 2nd and Aust Post the 3rd and last....
It should have been in a wooden box like yours Ueee
is it worth while taking to a monumental mason and get them to cut the top off
Attachment 350221
...I realize I could not use that face but I would have something eh?..it would just be approx 180 high instead of 400
and what could I use to smooth out the chip on the LH rear base corner (not in pic)
looks like the thing did a couple cartwheels in transit as the top and base have chips on corners
what could I use the two half hole bits that id have left over ...lol
Maybe I spoke too soon...
maybe not, which would be fantastic, and if it goes so smoothly as Karen infers really great after-sales service!?
"Dear Richard,
We are so sorry to hear that.
I will contact with the express company to solve it.
But we will make a new one to send you soonest firstly.
Of course we will improve the package to keep the granite well.
Very sorry for this problem.
Best Regards,
Karen"
Well that would be disappointing. Great to hear it looks like they will get you sorted out with a new one fast.
As for cutting up the old one. I know its been spoken about a few times(Greg was thinking about getting a 900 * 600 plate cut into straight edges at one stage for one). In theory it should be just fine and in your case you don't have much to lose, if it hasn't moved now surely its not going to. There was a larger broken square, I think there was talk about cutting that one up, would be interesting to know what happened to that.
Stuart
Yes, thats what I mean, in theory it cant move........ well not at the level we are interested in*.
If it could move(we think it can't), it would have moved by now, if breaking it in half didn't move it, I cant see cutting a little more off will............... make sense? lol Hey I know what I'm trying to say!
Stuart
*I believe granite can ding "up" when chipped...... but it is at a level "of no concern to us"**.
**thems fighting words I know ;)
This is worth a watch, mind you the production values suck but good to watch.
https://www.youtube.com/watch?v=1P4I4Hyp8fE
Phil
this one arrived in one piece, thanks to Karen at Longbeide.
Attachment 352060
now....what to do with the other one...I mean two:D
There was a company at Gepps Cross that did granite work, ask them what it would cost to cut square the broken sections, so you end up with 3 squares, Small, Medium and Large. Never know when you might need a small square.
Kryn