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  1. #1
    Join Date
    Sep 2008
    Location
    Maryvale, Queensland
    Posts
    2,338

    Default Kudos for Froggie

    Hi All,

    I just have to say what a great bloke Brett from Addictivepenkits is. Through my pen mill issues, he's called me several times to try and help, and sent me two packages at his cost.

    Not only have I ended up with a new 6-head mill, but a spare as well, spare grub screws and a couple free kits into the bargain. If anyone else offers better after-sales support than that, I've never seen it.

    Thanks Brett, very much appreciated.

    Russell.
    Pen Affair Craft Supplies - Cheapest Pearl Ex & Pemo Polymer Clay in Australia
    http://craftsupplies.penaffair.com

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  3. #2
    Join Date
    Oct 2004
    Location
    East Doncaster, Vic
    Age
    70
    Posts
    745

    Default

    Yay! Froggie

    I can honestly say, that most any pen turning and general turning supplier I've dealt with who actively contribute to the forum and it's members, (they all know who they are) have consistently been a step above the general supplier level in terms of service. The four I've dealt with most often have been great EVERY time

  4. #3
    Join Date
    Jun 2007
    Location
    North Of The Boarder
    Age
    68
    Posts
    16,794

    Default

    Yep Bret's good with customer service

  5. #4
    ss_11000 is offline You've got to risk it to get the biscuit
    Join Date
    Jan 2006
    Location
    Canberra
    Age
    32
    Posts
    4,195

    Default


    yep, Brett is a top bloke
    S T I R L O

  6. #5
    Join Date
    Oct 2006
    Location
    Trinity Beach, Qld.
    Age
    76
    Posts
    5,313

    Default

    I usually use three main suppliers, Addictive, Carroll's and GPW, and all three have been good in after sales service, Brett (Froggie) has been a great help to me. Amos
    Good, better, best, never let it rest;
    Til your good is better, and your
    better, best.

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