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  1. #1
    Join Date
    Nov 2006
    Location
    Bendigo Victoria
    Age
    80
    Posts
    16,560

    Default Bushings for Americana Pen

    Couple of months ago I bought some Americana Pens from Craft Supplies USA together with some other stuff.

    Decided I would make some today, but found they sent me the bushings for the Americana Rollerball (955-0502), not the ones for the Pen/Pencil (955-0104).

    The set I am looking for consists of:

    Cap Bushing .487"
    Center Band Sizing Ring .529"
    Center Bushing .397"
    Writing Tip Bushing .397"

    Any idea where I can obtain the correct bushings in Oz?

    All else fails they will have to come from CSUSA.

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  3. #2
    Join Date
    Apr 2005
    Location
    Aberglassly,NSW
    Age
    80
    Posts
    4,983

    Default

    Fred just machine some up yourself from corian or the like

  4. #3
    Join Date
    Jun 2007
    Location
    Toowoomba, Qld
    Age
    31
    Posts
    2,520

    Default

    Froggie (Addictive Pen Kits) might have them

  5. #4
    Join Date
    Nov 2006
    Location
    Bendigo Victoria
    Age
    80
    Posts
    16,560

    Default

    Good news, just received an email from CSUSA to say they sending a replacement bushing set, no charge.

    That is what I call service!

  6. #5
    Join Date
    Jun 2006
    Location
    East Warburton, Vic
    Age
    54
    Posts
    14,189

    Default

    Can't complain about that service hey BS
    Cheers

    DJ


    ADMIN

  7. #6
    Join Date
    Nov 2006
    Location
    US
    Age
    65
    Posts
    1,131

    Default

    Quote Originally Posted by Big Shed View Post
    Good news, just received an email from CSUSA to say they sending a replacement bushing set, no charge.

    That is what I call service!


  8. #7
    Join Date
    Nov 2006
    Location
    Bendigo Victoria
    Age
    80
    Posts
    16,560

    Default

    Just an update. Bushings arrived today so I'm set now.

    Great service and great communication from Craft Supplies USA, in particular Lynda.

    Thanks to a company that knows something about customer service, there's many a company that could learn a lesson from them.

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