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Thread: Pen Information
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12th August 2009, 06:14 PM #1
Pen Information
howdy doody
just wondering if anyone gives their customers a card with their purchase which my detail information about their purchase
if you do what information do you provide
i was thinking about a bussiness card on one side and information on the other
would you include
Style - meaning type of kit
Refill type
Made from
i am at a loss as to what else to add or how to word it, is there anything else or do you word it differently
i think a bussiness card is a good thing so that the person may be able to find you easily for another purchase or even the person recieving will know what the pen is made from
happy to hear all ideas and opinions
MIK
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12th August 2009, 06:55 PM #2Member
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Here's what I do. Don't look for the web site. It isn't up yet. Shooting for October. I just have a file of the different wood species and I type in their pen info in the top of it. I actually print it out on glossy paper and it looks like a million bucks. I actually photograph the blocks of wood before I cut it into blanks. It really impresses them if I start with a log with bark on it. When I finish a pen, I spend 10 minutes printing out it's fact sheet and file it in a folder. Buy the pen, get the sheet. Extra work, I know, but the people get really excited when they see it. They probably lose it or throw it away but it leaves them with a "last" impression.
Ed
Some people are like Slinkies... Not really good for anything, but they still bring a smile to your face when you push them down a flight of stairs.
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12th August 2009, 06:57 PM #3New Member
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Gidday. I just write on the back of my business card what the pen was made from, the metal plating, and the refill type. Customers appreciate that info, at the same time having my card and info if something goes wrong or for future orders. Regards, Denis
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13th August 2009, 08:30 AM #4
I think just keep it simple on a card with details of the timber used and metal fittings and refills needed.
Reality is no background music.
Cheers John
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13th August 2009, 07:56 PM #5
Pen Labels
G'day MIK
I just print off a label on a strip of nice parchment paper with words as follows (according to the species):
"[NAME] turned the wooden barrels of this pen for you from a burl off a Coolibah Tree (Eucalyptus coolabah), an arid country species often found along watercourses, such as billabongs (hence the Jolly Swagman’s choice of its shade for his campsite). A burl is a freakish growth on a treetrunk which yields dense, convoluted grain patterns in the wood. If the wood becomes scratched or dull, gently rub back with a very fine abrasive (eg Scotchbrite), apply carnauba/beeswax and buff to a high sheen. This pen takes a standard Cross refill – install by gripping the bottom section and firmly pulling the top section off the mechanism."
This label is printed small enough to fit inside a pen box, but I must say I am impressed by Ed's generous information sheets, which really help the recipient to appreciate the tree behind the wood. I think I might draw up some similar sheets of my own, to include with my bowls and other larger pieces.Subvert the dominant paradigm!
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13th August 2009, 10:27 PM #6
thanks for all of your replies
its a hard one to work out, some people don't care about the wood, they buy it because they like it and yet others who are giving the pen for a present would like more information
i think i am leaning towards a small booklet at this stage with some info about the wood and not so much about the pen parts, that way you can have a few books to suit any number of pens
when i finally decide i will post what i come up with could takes a couple of weeks though
and with christmas coming there will be a few pens sold as prezzies i am sure
thanks again
MIK
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14th August 2009, 08:32 AM #7
I'm still developing my style, at the moment I have a tag with the price common name and Latin name of timber and where it came from attached to each pen. Then I give them a little note telling them of any significants to the pen also if it was recycled wood etc and say that it was hand crafted by me
Cheers Rum Pig
It is easier to ask for forgiveness than permission.
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15th August 2009, 11:16 AM #8
I am the same as you guys in that I put wood type, where it was from, coating on kit, turned by me of course and also how to maintain the finish. I also put with the timber pens to avoid cracking, keep them out of direct sunlight as the wood is only one mm thick. Then if they do crack, you can at least explain why and not have to take all the blame. Having said that, I have had a couple with slight hairline cracks and replaced them both without question. Also some sort of warranty makes the customer feel a little at ease.
Kim
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21st August 2009, 05:26 PM #9
this is what i have come up with so far, the top half is one side and the bottom part would be printed on the inside, i would print it on a system board which is around 135-200gsm
i would punch a hole in the top folded corner to attach on the velour bags that i put my pens in when i sell them
i am interested in your thoughts
MIK
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23rd August 2009, 09:20 AM #10
Looks good, are you going to put some info on the inside right panel?
It's only a mistake if you don't learn from it.
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23rd August 2009, 09:30 AM #11
Looks pretty good MIK and has all the information required for the prospective buyer. I like the design of it too.
Reality is no background music.
Cheers John
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23rd August 2009, 01:43 PM #12
thanks guys
i am going to have a number of different ones, some will have info abuot the type of wood, where i can find it, initial searches shows that to be hard than i thought
i am also going to have one with To and From on it for presents
will have to see what feed back i get from the customers
is there a wood database online that anyone knows of???
MIK
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23rd August 2009, 08:56 PM #13
Database
There used to be an excellent one called the Australian Woodworkers Database, with sample pictures of wood, but it became corrupted by a virus attack and I haven't been game to visit it since all the alarm bells rang last time I went there.
The Australian National Botanic Gardens has a database at http://www.anbg.gov.au/common.names/, but this is just for relating common names to botanical names.Subvert the dominant paradigm!
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