Thread: Very Bad Professional Sand/Polish job - How to fix/reslove?

In the middle picture you can see swirl marks. These are made from using a 120grit sanding disc and not a screen grit, Now that may not mean much to you but a lot of sanders use this method to flatten the floor after they have sanded it, This procedure is fine but he needs to use at least a 150 grit sanding disc followed up by rigerious use of 180 grit screen grit then to make sure that there are no swirls a close up visual of thye floor to make sure they are gone. After inspection he needs to finish of with a 220 grit screen just in case some thing got missed. If he does the same procedure that he did in the first place you will have them showing up all over the floor and you will get verry cranky. You do the inspection. When a floor is sanded is to look like a panio top. A sanding disc and a screen grit are two different things. He will Know what i mean.

He is scheduled to swing past again on the 6th to do the kitchen floor (kitchen guy is starting on the 19th) and then the rest of the house on the 10th. I'll keep an eye on him this time around.

Once again. thanks for the info.

Any progress?

Attempt #2 - Failure Nov 6-8
More time wasted. Just did the kitchen this time around. 2 coats one day. Final coat the next, came in the morning called me and said he wasn't happy.

Attempt #3 - In Progress. Nov 14-15
Changed to a solvent urethane. Two coats yesterday. Final coat scheduled for today. I've only peeked thru the windows and it looks better. Will take photos when it's done.

Originally Posted by fsck

Attempt #2 - Failure Nov 6-8
More time wasted.

Final coat still not done. He's using a moisture cured urethane and with the heat wave and humidity levels it hasn't set. He's going to try wet mopping to try help things along.

I walked around the house this morning, it's still looking average. Hopefully the final coat helps out but I'm not holding my breath on this one.

Plumber is arriving tomorrow morning at 10am giving the floor less than 18 hours to set, kitchen guy starting on monday. We are still living at the in laws and the baby is due in 6 weeks.

G'day.
I hope he isn't puting a moisture cure over a solvent based finish.

Who is this clown? I'd be taking photos of everything, cause this is going to get messy from a litigation point of view.

I feel for you FSCK. There's enough to deal with when you have a baby on the way! Hope it goes better than you expect.

Originally Posted by fsck

Final coat still not done. He's using a moisture cured urethane and with the heat wave and humidity levels it hasn't set. He's going to try wet mopping to try help things along.

I walked around the house this morning, it's still looking average. Hopefully the final coat helps out but I'm not holding my breath on this one.

Plumber is arriving tomorrow morning at 10am giving the floor less than 18 hours to set, kitchen guy starting on monday. We are still living at the in laws and the baby is due in 6 weeks.

He needs to leave it alone. Tell him to not wipe it with a mop. If there is humidity then there is enough water in the air to do the job. Just leave it and it will harden. It just will take a couple of extra hours. Do not let him put the final coat on for about 3 days. And tell him to use a brown magic pad when he cuts it back between the coat. This is a pad that is about 500 grit but is made from a scotchbrite type of material and is available from floorsanding suppliers. designed for oils and wont scratch the surface leaving swirl marks. But will still key in the floor to allow adhesion of the next coat. Also get him to apply the next coat early in the morning to avoid the heat. This guy needs a helping hand.

Hey fsck, this sounds like a bit of a nightmare job. Hope it all works out okay for you.

Originally Posted by Larry McCully

In the middle picture you can see swirl marks. These are made from using a 120grit sanding disc and not a screen grit, Now that may not mean much to you but a lot of sanders use this method to flatten the floor after they have sanded it, This procedure is fine but he needs to use at least a 150 grit sanding disc followed up by rigerious use of 180 grit screen grit then to make sure that there are no swirls a close up visual of thye floor to make sure they are gone. After inspection he needs to finish of with a 220 grit screen just in case some thing got missed. If he does the same procedure that he did in the first place you will have them showing up all over the floor and you will get verry cranky. You do the inspection. When a floor is sanded is to look like a panio top. A sanding disc and a screen grit are two different things. He will Know what i mean.

Well, he's come back and completed round 3 (my floors could be getting quite thin), with the moisture cured urethane. Much better but certainly far from 'good'. He did come in to look at things and offered to do another coat, by that stage we had been out of the house for what seems like forever and with over a month since the first attempt we'd had enough.

Probably the most annoying is all the swirls in the wood, underneath he finish - See attached. The camera does not do it justice.

When he called me after finishing the job he said he was happy with the result.... but i'm not.

fsck,

It could better but I think it is acceptable. Don't worry about it too much. By the time you put all the furniture back you would forget about it in no time.

Hi FSCK, it's a bad situation. I'm sure you have avenues to persue him further but I know exactly how you feel just wanting to get past the disruptions!

The last thing you want to be doing is going through all the stress of sorting this out when you will have a baby soon. And in a few years time your floors will be full of dents, scratches, crayon, food, spew, poo etc etc so you won't notice the swirls!!!!!
Good luck with the baby.
Cheers
McBlurter
(Father of two floor wreckers aged 18 months and 3 and a half!!!)