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  1. #1
    Join Date
    Jan 2004
    Location
    St George area, Sydney
    Age
    65
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    640

    Default Should I buy from Carbatec or Woodfast direct

    I am seriously considering getting a Woodfast M305 mini lathe.
    I am in Sydney and it seems the only local agent is Carbatec but I also have the option of getting it dorect from Adelaide.
    My concern is regarding after sales service.
    If I buy from Carbatec I am inserting another person between me and the supplier. I have not had personal experience of Carbatecs service on my machines which are a mix of Hafco and Carbatec.
    After paying for freight it is actually $20 cheaper getting it from Adelaide direct assuming I pickup from Carbatec and dont pay freight

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  3. #2
    Join Date
    May 1999
    Location
    Grovedale, Victoria Australia
    Age
    66
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    3,896

    Default

    You can buy from either.
    Woodfast warrant the machines they sell.
    Carbatec warrant the machine that they sell.

    You dont have to go to woodfast for the warranty
    Jim Carroll
    One Good Turn Deserves Another. CWS, Vicmarc, Robert Sorby, Woodcut, Tormek, Woodfast
    Are you a registered member? Why not? click here to register. It's free and only takes 37 seconds!

  4. #3
    Join Date
    Jul 2001
    Location
    South Australia
    Posts
    650

    Default Warranty

    Check out the length of warranty from each supplier.

    Last time I checked there was a big difference.

    Your choice of lathes is a good one. I think the M305 is the best value for money small lathe on the market today.

    We have 4 in our local club.

    Cheers

    Tim
    Some days I turns thisaway, somedays I turns thataway and other days I don't give a stuff so I don't turn at all.

  5. #4
    Join Date
    May 1999
    Location
    Tooradin,Victoria,Australia
    Age
    73
    Posts
    11,918

    Default

    What he said. I even own one.

  6. #5
    Join Date
    Jul 2001
    Location
    South Australia
    Posts
    650

    Default

    Quote Originally Posted by View Post
    What he said. I even own one.
    Jees .

    How many bed extensions do you need to turn them telegraph poles?

    Cheers

    Tim
    Some days I turns thisaway, somedays I turns thataway and other days I don't give a stuff so I don't turn at all.

  7. #6
    Join Date
    Jul 2007
    Location
    Kiewa
    Age
    64
    Posts
    1,636

    Default

    Quote Originally Posted by View Post
    What he said. I even own one.
    may own one but the beast only ever runs at one speed - FAST.

  8. #7
    Join Date
    Jan 2004
    Location
    Towradgi
    Posts
    4,839

    Default

    Clint, I brought the Yellow Peril (M910) direct from Woodfast. I had an issue with a microswitch when it arrived, flicked an email about 2000 that night, not expecting a reply to morning. I included a phone number . . . and got a call that night to see what the problem was and called back the next morning with a solution.

    So I am a happy customer of theirs.
    Pat
    Work is a necessary evil to be avoided. Mark Twain

  9. #8
    Join Date
    Nov 2008
    Location
    Whyalla, South Australia
    Age
    71
    Posts
    330

    Default

    I brought my m305 direct from woodfast but as live in whyalla SA I picked it up direct from them , My m305 came in a box which had be opened by woodfast. I found the service and experence good . I do also shop at carbatec when in Adelaide. All the other goods I buy came from interstate seller that sponder these forum pages. I find that it is generaly quicker to order over the phone and have either Carroll's or GPW post it to me.

  10. #9
    Join Date
    Jun 2008
    Location
    sydney
    Age
    40
    Posts
    1,142

    Default

    I got my woodfast mini from hear and forbs
    Placed the order at 11am on the Tuesday
    It was in on the Friday

    I'm over the moon with it and I saved on it
    I have the 305 and my club has 4 of them
    And in the last week I have had 3 members from my club over to my shop to
    Look and try it out and 3 have order them
    DANGER!!!!
    I'm Dyslexic Spelling may offend!!!!!

  11. #10
    Join Date
    Jan 2004
    Location
    St George area, Sydney
    Age
    65
    Posts
    640

    Default

    Thanks for that also nice to have some confirmation of my selection

  12. #11
    Join Date
    Oct 2008
    Location
    kings park Vic.
    Age
    75
    Posts
    783

    Default

    I got mine From Jim at CWS 2 years ago and it hasn't missed a beat. Great Little Lathe
    Cheers Tony.

  13. #12
    cookie48 is offline Old Fart (my step daughters named me)
    Join Date
    Sep 2010
    Location
    Mallala S.A.
    Age
    76
    Posts
    1,455

    Default

    Buy direct from Woodfast. Save a lot of crap in warrenty repairs that way. (believe me on that)

  14. #13
    Join Date
    Dec 2005
    Location
    South Australia
    Posts
    4,475

    Default

    My opinion is that Woodfast after sales service is exelent, I doubt if you will have any warrenty issues

  15. #14
    Join Date
    Feb 2006
    Location
    Perth
    Posts
    27,794

    Default

    Quote Originally Posted by China View Post
    My opinion is that Woodfast after sales service is exelent, I doubt if you will have any warrenty issues
    I had several issues my 305.
    The first was the bolt through which the camlock holding the tailstock on snapped after half a dozen uses. The replacement lasted slightly longer so I ended up making my own. I think this is a design fault with so little metal holding the camlock in place.
    The hex grub screw that locks the indexer to the headstock shaft was such a poor fit it repeatedly came loose. I had to eventually drill and tap an larger thread.
    The small plastic tooling rack at the back of the lathe snapped off within a few weeks of lathe use. Not really a big deal. I'm thinking of replacing this with an ally one.

  16. #15
    Join Date
    Apr 2007
    Location
    Adelaide Hills, South Australia
    Posts
    4,337

    Default

    I've always dealt directly with the chaps at Woodfast. Good pre and post-sales service.
    .
    Stay sharp and stay safe!

    Neil



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