Thanks Thanks:  0
Likes Likes:  0
Needs Pictures Needs Pictures:  0
Picture(s) thanks Picture(s) thanks:  0
Page 6 of 6 FirstFirst 123456
Results 76 to 81 of 81
  1. 3rd November 2008, 10:37 PM #76
    Calm's Avatar
    Calm
    Calm is offline Stubby Owner and proud of it. Now coming back to Earth.:D
    Join Date
    May 2006
    Location
    Niddrie, Victoria
    Age
    67
    Posts
    2,264

    Default

    Quote Originally Posted by woodwork wally View Post
    If the noise that unit was making is made electronically I will be surprised but on the same note
    I stand by my statement that if teknatool want to sell their product in australia then they better work on cusomer relations cos theirs is crap . they are leaving this for their agent to suffer. As I said I have been in the industry of design and manufacturin and we could not have got away with this. as was said if it was your new toy {whatever machine ] would you cop it sweet? NO BLUDDYWAY
    My suggestion is we forumites should flood teknatool with emails to let them know how we feel . and that their dealers let them know about the forum and their crap publicity and ask them if they care. I wouldn't want to be a dealer in this product at the moment.Yes Jim I feel sorry for you and the publicity but T.T do have a choice of supportin their dealers or not and the dealers have an option of withholding orders , and yes I have been there too [With an overseas company]. Thank GOD for aussie manufacturers who do seem to care about their product and offer service even on older machines . and Toasty can wear out their machine untill T.Tool sends his home in good working order but it will not change my opinion on the crap performance . and I will stick it up T.Tool whenever it ruffles my feathers "S'ALLFORNOW cheers Wally
    Wally you and John seem to be the only ones whinging about TT, Wheelin made one comment but noone else seems worried that Toasty is dealing with an agent not TT direct. I still have trouble seeing where TT became our business. I bought a pair of Levi jeans that tore straight down the leg after a week. I just took them back to the agent (just jeans) and they gave me a new pair. From what you are saying i should now start sending emails to Levi and expect them to answer them when my problem is already being looked after by the agent.

    Like others have said good on you Trend but why destroy their business by rubbishing the products they sell when they look after someone like they have Toasty.

    Technitool is Trends (and Jims) problem not ours. If they choose to sell their products then they must surely realise we are going to them for service not the manufacturer.

    Cheers
    regards

    David


    "Tell him he's dreamin."
    "How's the serenity" (from "The Castle")
  2. 3rd November 2008 10:37 PM # ADS
    Google Adsense Advertisement
    Join Date
    Always
    Location
    Advertising world
    Age
    2010
    Posts
    Many





     
  3. 4th November 2008, 09:57 PM #77
    woodwork wally
    woodwork wally is offline woody
    Join Date
    Dec 2006
    Location
    werribee
    Posts
    276

    Default

    Quote Originally Posted by Calm View Post
    Wally you and John seem to be the only ones whinging about TT, Wheelin made one comment but noone else seems worried that Toasty is dealing with an agent not TT direct. I still have trouble seeing where TT became our business. I bought a pair of Levi jeans that tore straight down the leg after a week. I just took them back to the agent (just jeans) and they gave me a new pair. From what you are saying i should now start sending emails to Levi and expect them to answer them when my problem is already being looked after by the agent.

    Like others have said good on you Trend but why destroy their business by rubbishing the products they sell when they look after someone like they have Toasty.

    Technitool is Trends (and Jims) problem not ours. If they choose to sell their products then they must surely realise we are going to them for service not the manufacturer.

    Cheers
    Hi David There have been court cases over other machinery in the same situation including new cars Yes I care about trend and jim but a manufacturer has to support its agent
    and 2 months is not support Twerit your machine you'd be dancing in a differant foxtrot
    and you went to the retailer who is the agent for your jeans who is also the importer from the manufacturer which is 99% sure to have been a just jeans owned company . TTool. have received an email from me supporting its agents and suggesting that they check out this site and that they sort out their problems and support their agents Have you sent one ?. It just might help!! Oh and I had a couple of razor blades faulty in a pack and emailed the manufacturer and received an email back requesting I take them back to the retailer with receipt for a refund . they also took my address and 6 days later a small parcel turned up with 2 packets of blades .Its called customer service and thats what I care about cheers to all Wally
  4. 5th November 2008, 07:25 AM #78
    Grumpy John's Avatar
    Grumpy John
    Grumpy John is offline GOLD MEMBER
    Join Date
    Aug 2005
    Location
    Cranbourne West
    Age
    72
    Posts
    3,612

    Default

    David,
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.
  5. 5th November 2008, 01:12 PM #79
    rsser
    rsser is offline Hewer of wood
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    71
    Posts
    12,746

    Default

    Yeah, the issues have been given a good airing.

    We haven't compared customer service of T/tool with other Australasian makers/suppliers. I could select some tales about one that would have you swearing, as they did me, or select others about the same one that would have you singing their praise.

    Time to can the thread Mod.
    Cheers, Ern
  6. 5th November 2008, 01:17 PM #80
    Manuka Jock
    Manuka Jock is offline Banned
    Join Date
    Jun 2007
    Location
    Otautahi , Te Wa'hi Pounamu ( The Mainland) , NZ
    Age
    69
    Posts
    2,114

    Default

  7. 5th November 2008, 03:39 PM #81
    RETIRED
    RETIRED is offline Retired
    Join Date
    May 1999
    Location
    Tooradin,Victoria,Australia
    Age
    73
    Posts
    11,918

    Default

    So do I.
Page 6 of 6 FirstFirst 123456
« Previous Thread | Next Thread »

Similar Threads

  1. Odd ball tap, need a lend
    By neksmerj in forum METALWORK FORUM
    Replies: 10
    Last Post: 21st October 2007, 04:20 AM
  2. got a lend of a saw
    By weisyboy in forum SMALL TIMBER MILLING
    Replies: 9
    Last Post: 23rd June 2007, 11:05 PM
  3. Can anybody lend me 50 bucks
    By JDarvall in forum NOTHING AT ALL TO DO WITH WOODWORK
    Replies: 7
    Last Post: 28th September 2006, 11:39 PM
  4. From the DVR3000
    By Toasty in forum WOODTURNING - GENERAL
    Replies: 1
    Last Post: 23rd October 2005, 10:17 AM
  5. Your ears should be BURNING!
    By derekcohen in forum WOODWORK - GENERAL
    Replies: 75
    Last Post: 25th March 2005, 07:43 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules