Thanks Thanks:  0
Likes Likes:  0
Needs Pictures Needs Pictures:  0
Picture(s) thanks Picture(s) thanks:  0
Page 1 of 4 1234 LastLast
Results 1 to 15 of 52
  1. #1
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    67
    Posts
    12,663

    Angry Tormek Gouge Jig - manufacturing error

    Recent versions have the arrow on the knuckle-joint in the wrong place. It throws the bevel angle out by 5 - 10 degrees compared to the settings given in the table.

    See Manufacturing error SVD-185

    I was cursing a variety of things when failing to get the perfect results that Tormek advertise but fortunately there is a Tormek forum and the US sales manager is active on it.

    I've sent an email to the local distributor to see if they have the stickers but in the meantime will mark the correct position with a felt-tipped pen.

    The error has only recently been discovered by Tormek (though my jig is months old) and you might bring this to the attention of your turning friends or club.
    Cheers, Ern

  2. # ADS
    Google Adsense Advertisement
    Join Date
    Always
    Location
    Advertising world
    Age
    2010
    Posts
    Many





     
  3. #2
    Join Date
    Jul 2007
    Location
    Kiewa
    Age
    60
    Posts
    1,636

    Default

    Ern,

    I may wrong, but I think Ken W. got onto Tormek some months back. A bad mistake / blunder on their part.....

  4. #3
    Join Date
    May 1999
    Location
    Grovedale, Victoria Australia
    Posts
    3,808

    Default

    Jeff what ken was on about was the markings were different in that they did not mark all the segments as in 2 4 6 unlike his where they were all marked 0-6

    There is still the 6 indents on the arm but harder to read you actually have to stop and set properly as you can be slightly out if you just go by the numbers.


    Just got a new one out of the box and there is a sticker with an arrow on the head so we may already have the problem fixed here.
    Jim Carroll
    One Good Turn Deserves Another. CWS, Vicmarc, Robert Sorby, Woodcut, Tormek, Woodfast
    Are you a registered member? Why not? click here to register. It's free and only takes 37 seconds!

  5. #4
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    67
    Posts
    12,663

    Default

    That's good to hear Jim.

    Frankly I'm a bit peed off that posts weren't made on key WW forums.

    I started using the jig just reproducing the existing tool geometries with the felt-tip marker method. Then got the TTS with a view to standardising geometries. Then found the table angles weren't being ground but didn't know whether that was my technique, inconsistency between the BGM and the wetgrinder or probs with my Scheppach.

    (And in addition to that Tormek Aust are adding a bonus 2nd mount to the BGM til Jan. Regret I bought one early. T is starting to stand for Tarnished in my eyes.)
    Cheers, Ern

  6. #5
    Join Date
    Jul 2005
    Location
    Prestons Sydney
    Posts
    5,253

    Default Tarnished

    Ern,

    Given the price of the Tormek range I would be in the same mind as your self, seeing they start at $1000 plus.

    For me the price is some what over the top considering what it is...now I have up set a few.

    You could do the whole lot for far less if your handy with metal work, at the end of the day its a grinder. albeit some what up market.

  7. #6
    Join Date
    Nov 2006
    Location
    Bendigo Victoria
    Age
    76
    Posts
    16,561

    Default

    Know how you feel Ern, it is always disappointing to find high price doesn't necessarily equate to quality.

    Was reading a car users' quality survey in The Age the other day and saw that Mercedes/BMW/Audi were around 25th in the list, so go figure, way behind some of the Korean cheapie makers.

  8. #7
    Join Date
    Jul 2007
    Location
    Kiewa
    Age
    60
    Posts
    1,636

    Default

    I agree entirely with you, Ern. For the $, it shouldn't have happened. But it did.

    And Ken W. and I couldn't get a true Ellsworth grind on my 12mm HT gouge either.

    But can I say that at least Tormek have tried to correct the mistake on the gouge jig? And they are always making their product better e.g. the new tool setter, the levelling gizmo plus the new black wheel. I also like the new jig that attaches to a spark grinder. Saves a lot of time (and your wet stone) when doing the initial shaping.

  9. #8
    Calm's Avatar
    Calm is offline Stubby Owner and proud of it. Now coming back to Earth.:D
    Join Date
    May 2006
    Location
    Niddrie, Victoria
    Age
    64
    Posts
    2,264

    Default

    Quote Originally Posted by hughie View Post
    Ern,

    Given the price of the Tormek range I would be in the same mind as your self, seeing they start at $1000 plus.

    For me the price is some what over the top considering what it is...now I have up set a few.

    You could do the whole lot for far less if your handy with metal work, at the end of the day its a grinder. albeit some what up market.
    I'm with Hughie on this one - a lot of money for a grinder - now to hear tell freebies, mistakes in manufacturing, when is the right time to buy one?

    With my next 2 tool purchasers being a Domino ($1800) and a tormek ($1500) i am wary about buying too quickly. Maybe wait for some secondhand ones to come on the market - or import. Tools seem to be just too big an expense sometimes - or am i fussy about what i buy?

    Cheers
    regards

    David


    "Tell him he's dreamin."
    "How's the serenity" (from "The Castle")

  10. #9
    Join Date
    Jul 2005
    Location
    Prestons Sydney
    Posts
    5,253

    Default

    Tools seem to be just too big an expense sometimes -
    You could probably buy a down market similar tool from Bunnies etc and then make up all the attachments, all up less than 300-400 versus top of the range Tormek of 2800 or so.
    In fact you could probably pay an engineer to make them and still come out on top.

    OH my thats set the cat amongst the pigeons....





    or am i fussy about what i buy?
    Yeah, maybe, who else is gonna look after your money

  11. #10
    Join Date
    Nov 2009
    Location
    Brisbane
    Posts
    1

    Default Tormek's side of the discussion.

    Hello. I work for Promac, we distribute Tormek in Australasia. I would like to address a couple of issues that have been raised here.
    The bonus deals that are currently on offer; a free axe (rrp$120) if you buy a T-7 machine & a bonus XB-100 ($35rrp) with every BGM-100 bench grinder adaptor kit. CALM - these offers are designed to make you buy if you have been sitting on the fence - no difference to Coles offering a special on a can of pineapple! If you don't want to buy then don't buy.

    I will remind everyone that any units bought overseas do not have warranty in Australia and may also not meet Australian Standards. You might like to factor that into your calculations. Promac has been distributing Tormek in Australia for over 23 years - we offer full support including regular training sessions for retailers and demo days for consumers. We keep a full range of spare parts and accessories and every Tormek accessory fits every Tormek machine made. I would suggest you try to buy spare parts for a Triton wetstone grinder or get any advice out of them! Compare instruction manuals, quality of jigs, torque to the wheel, life of the wheel (around 10 times!), quality of manufacture and number of angles offered (65 instead of 4).

    As for the cost; A Tormek T-7 will outlast most of us. Even if it only lasts 20 years - If you buy a T-7 and every jig that Tormek makes (around $2000 total) that means you are paying $100 per year for ALL your sharpening! Good value i would say! Cheapest is rarely the best - otherwise all of you would be driving Russian made Lada cars.

    If any of you have a real issue then please call me - my number is on our website (www.promac.com.au)

    With regards the issue with SVD-185 jig, the mistake was made when the casting was updated. Promac has stickers available to remedy the situation. Again, please contact my office and we will post it out to you at no cost. We didn't immediately address this issue because it affects very few users - those users who are affected can remedy it with a sticker. While it is regretable, this is the first error i have known Tormek to make in over 13 years that i have been selling them - i can't make that same claim and doubt many of you bloggers could either.

    Anyway, I am sure many of you will wish to respond and all i will say is feel free to call me if you have any issues and i will address them as best i can.

    Best regards.

    Wayne.

  12. #11
    Join Date
    Jul 2007
    Location
    Kiewa
    Age
    60
    Posts
    1,636

    Default

    Quote Originally Posted by Calm View Post

    With my next 2 tool purchasers being a Domino ($1800) and a tormek ($1500) i am wary about buying too quickly. Maybe wait for some secondhand ones to come on the market - or import. Tools seem to be just too big an expense sometimes - or am i fussy about what i buy?

    Cheers
    David and others,

    All I know is that every time you defer a purchase for 12 months or so, the price goes up and up.

    I got my long-bed VL300 in 2006 for $4200. Check the price now.

    Domino for well under $1500, maybe 18 months ago.

    Things may change for imported items, with the AUS$ so high, but I doubt it.

  13. #12
    Join Date
    Feb 2009
    Location
    Seven Hills, NSW
    Posts
    128

    Default

    <quote> "Things may change for imported items, with the AUS$ so high, but I doubt it."</quote>

    At least PWS have dropped prices - across the board, at that! - but that's what Shakespeare called "a good deed in a naughty world"; I'm not waiting for anyone else to follow suit.

    - Michael

  14. #13
    Calm's Avatar
    Calm is offline Stubby Owner and proud of it. Now coming back to Earth.:D
    Join Date
    May 2006
    Location
    Niddrie, Victoria
    Age
    64
    Posts
    2,264

    Default

    Quote Originally Posted by Wayne Murray View Post
    ..........................................

    Anyway, I am sure many of you will wish to respond and all i will say is feel free to call me if you have any issues and i will address them as best i can.

    Best regards.

    Wayne.
    Wayne thank-you for taking the time to come on the forum and answer those points raised.

    I very much appreciate it when a company takes time to address consumers in a public forum

    Have a greenie

    Cheers and good luck


    PS. i will eventually buy one it is my normal "no i dont need it" before i just open the wallet and get it.
    regards

    David


    "Tell him he's dreamin."
    "How's the serenity" (from "The Castle")

  15. #14
    Join Date
    Jul 2007
    Location
    Kiewa
    Age
    60
    Posts
    1,636

    Default

    Quote Originally Posted by Wayne Murray View Post
    Hello. I work for Promac, we distribute Tormek in Australasia....

    If any of you have a real issue then please call me - my number is on our website (www.promac.com.au) ....

    While it is regretable, this is the first error i have known Tormek to make in over 13 years that i have been selling them - i can't make that same claim and doubt many of you bloggers could either.

    Best regards.

    Wayne.
    Wayne, I missed your response when I last replied. I already have a Tormek (bought in maybe 2001), so you don't need to sell me one!

    You still haven't told me how to get a true Ellsworth grind though....

    And the biggest mistake Tormek ever made was not bringing out the new truing jig earlier....

    Like Calm said, a brave 1st post. (Stop surfing and get back to work!)

    Quote Originally Posted by Calm View Post

    PS. i will eventually buy one it is my normal "no i dont need it" before i just open the wallet and get it.
    Calm, you have the deepest pockets.......

    You have (one of the) best lathes on the market and you still refuse to sharpen your chisels properly ......

    There will be THREE Tormeks here at Xmas (plus Ern's Scheppach if he is so inclined - very welcome here Ern as you know). Jim C. will also be here hopefully with his auto $ machine and a T7 for sale.....

    Why not bring the little 750 up with you on the trailer so I can play on it again?

  16. #15
    Join Date
    Jan 2002
    Location
    Melbourne, Aus.
    Age
    67
    Posts
    12,663

    Default

    Wayne,

    Thanks for your post.

    Jeff Farris from the US says the gouge jig manufacturing error was only discovered recently. Fair enough. Mistakes happen. Since they started shipping in Jan others like me must have quietly struggled with it without the benefit of any kind of recall notice. A post on maybe 3 or 4 forums worldwide would have done the job, and saved me a deal of aggravation and expense.

    And that kind of customer care is what one would expect of a Rolls-Royce tool with a price to match. Frankly, it's not good enough.

    And those of us who started on the jig with the trial and error method of marking the bevel with ink and going from there will need new settings labels if we mark the correct registration point on the jig. Again, with a RR tool it surprises me that a user has to suggest this second essential step for you to take to recover from a c*ck-up.
    Cheers, Ern

Page 1 of 4 1234 LastLast

Similar Threads

  1. canvas repairs/manufacturing
    By jatt in forum ANNOUNCEMENTS
    Replies: 0
    Last Post: 31st Aug 2008, 02:44 PM
  2. National Manufacturing Week - May 27-30
    By snowyskiesau in forum CNC Machines
    Replies: 3
    Last Post: 29th May 2008, 11:53 PM
  3. Laser manufacturing
    By Sculptured Box in forum BOX MAKING
    Replies: 15
    Last Post: 16th Oct 2006, 06:28 PM
  4. Ellsworth Gouge & Tormek
    By Exalibur in forum WOODTURNING - GENERAL
    Replies: 10
    Last Post: 15th Feb 2005, 04:19 AM
  5. Template Manufacturing
    By barrysumpter in forum WOODWORK - GENERAL
    Replies: 6
    Last Post: 23rd Jan 2001, 09:36 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •