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Results 1 to 13 of 13
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7th December 2008, 08:50 PM #1
Turns wood into heating..
- Join Date
- Apr 2003
- Location
- Canberra
- Age
- 50
- Posts
- 633
Trend Timbers, You've Done it Again!
Well it has been three months since I received my loaner DVR3000 from Trend Timbers while they tried to work with Teknatool in fixing my vibrating headstock. I got a call on Friday and my fix had come in. I drove to Sydney yesterday to pick up a new DVR-XP headstock! Adrian at Trend Timbers has really gone above and beyond looking after me and I made sure I didn't leave with just the headstock, I bought some wood and a set of cole jaws which also came back to Canberra with me. Adrian, can't thank you enough, Mate. Customer service from Trend Timbers is better than anything I could have hoped for. It's a real pity other companies don't have the same clue, possibly someone could buy them a vowel?
Toasty
"The knack of flying is in learning how to throw yourself at the ground and miss."
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7th December 2008 08:50 PM # ADSGoogle Adsense Advertisement
- Join Date
- Always
- Location
- Advertising world
- Age
- 2010
- Posts
- Many
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7th December 2008, 09:03 PM #2
woody
- Join Date
- Dec 2006
- Location
- werribee
- Posts
- 276
BLUDDYGOODNEWS Toasty
Yes if The NZ company had given them the backing they so thoroughly deserve it would have been over sooner. But on the other note it is fantastic to have your own gear working
and accolades to TREND TIMBERS Great news cheers WW.Wally
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8th December 2008, 07:51 AM #3
GOLD MEMBER
- Join Date
- Jun 2007
- Location
- North Of The Boarder
- Age
- 68
- Posts
- 16,794
Treeeeemendous Trend
What was the verdict/malfunction was it found
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8th December 2008, 08:27 AM #4
aka The Wooden Potter
- Join Date
- Jul 2005
- Location
- Flinders Shellharbour
- Posts
- 5,693
Phew! glad it all came together in a positive. It was starting to take on epic proportions...sorta Cecil B Demille in dimensions........
Inspiration exists, but it has to find you working. — Pablo Picasso
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8th December 2008, 11:51 AM #5
Turns wood into heating..
- Join Date
- Apr 2003
- Location
- Canberra
- Age
- 50
- Posts
- 633
Nnnnnnnnnnnnnnnegatory
Originally Posted by wheelinround
What was the verdict/malfunction was it found
Toasty
"The knack of flying is in learning how to throw yourself at the ground and miss."
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8th December 2008, 12:20 PM #6
GOLD MEMBER
- Join Date
- Jun 2007
- Location
- North Of The Boarder
- Age
- 68
- Posts
- 16,794
By this I take it you have fitted the headstock and its the same as prior sending it away Originally Posted by Toasty
Nnnnnnnnnnnnnnnegatory
I hope not
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8th December 2008, 12:41 PM #7
SENIOR MEMBER
- Join Date
- Aug 2008
- Location
- Pensacola Florida
- Age
- 78
- Posts
- 3,199
Oh, oh......don't tell us it was operator error!!! Originally Posted by Toasty
Nnnnnnnnnnnnnnnegatory
Cheers,
Ed
Do something that is stupid and fun today, then run like hell !!!
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8th December 2008, 03:27 PM #8
Turns wood into heating..
- Join Date
- Apr 2003
- Location
- Canberra
- Age
- 50
- Posts
- 633
No no. My headstock with the problem was a DVR3000, that DVR3000 is no longer my problem. Originally Posted by wheelinround
By this I take it you have fitted the headstock and its the same as prior sending it away
It remains unfixed.
It remains with Trend.
I will never see it again.
Trend have replaced my DVR3000 with a new DVR XP
Toasty
"The knack of flying is in learning how to throw yourself at the ground and miss."
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8th December 2008, 03:43 PM #9
GOLD MEMBER
- Join Date
- Mar 2007
- Location
- Munruben, Qld
- Age
- 83
- Posts
- 10,027
Great to hear about some good service for a change. congratulations Trend Timbers
Reality is no background music.
Cheers John
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8th December 2008, 04:51 PM #10
GOLD MEMBER
- Join Date
- Jun 2007
- Location
- North Of The Boarder
- Age
- 68
- Posts
- 16,794
Holly smoke I should have re-read that first well done Toasty excellent service Adrian/Trend Originally Posted by Toasty
No no. My headstock with the problem was a DVR3000, that DVR3000 is no longer my problem.
It remains unfixed.
It remains with Trend.
I will never see it again.
Trend have replaced my DVR3000 with a new DVR XP
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8th December 2008, 07:08 PM #11
Banned
- Join Date
- Jun 2007
- Location
- Otautahi , Te Wa'hi Pounamu ( The Mainland) , NZ
- Age
- 69
- Posts
- 2,114
Good news there mate eh Originally Posted by Toasty
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9th December 2008, 12:24 PM #12
SENIOR MEMBER
- Join Date
- Aug 2008
- Location
- Pensacola Florida
- Age
- 78
- Posts
- 3,199
Good deal, Toasty
....sounds like Trend is a good outfit to deal with
Cheers,
Ed
Do something that is stupid and fun today, then run like hell !!!
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9th December 2008, 09:56 PM #13
Lignum Vexator
- Join Date
- May 2007
- Location
- North of the coathanger, Sydney
- Age
- 68
- Posts
- 9,417
Told ya Adrian would look after you!
Happy new XP
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