Hi

The lock in our sliding screen door seems to be stuck - the latch won't turn and is stuck as if it was locked (it could be though!). The key on the cylinder can turn both ways but there's no clicking sound. It's not clear if the cam is actually hitting the lock mechanism at all. The screen door is closed, locked, so we can't remove the cylinder. Does anyone know how this should be fixed? It'd be great if we could at least open the screen door.

Any help would be much appreciated.

EDIT: Here's a photo:

SRROhqC.jpg
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