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Thread: Leigh Jig Purchase
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4th September 2007, 09:51 PM #1GOLD MEMBER
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Leigh Jig Purchase
It is approaching 3 months since I ordered and paid for a Leigh D4R jig at the Sydney WWW Show and, quite frankly I believe I am being given the run around.
Before I do anything else I would like to get my facts straight.
Would you please PM me if:
* You purchased a D4R jig at the Sydney WWW Show from a 3-letter company and have had it delivered, or
* You purchased a D4R jig at the Adelaide WWW Show from a 3-letter company and have had it delivered, or
* You have purchased a D4R jig since 15 June 2007 and have had it delivered.
On the other hand, if you are in my position and have paid in advance and have waited almost 3 months, please PM me also.
Thanking you in anticipation,
Carry Pine
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4th September 2007 09:51 PM # ADSGoogle Adsense Advertisement
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4th September 2007, 10:18 PM #2GOLD MEMBER
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PS The 3-letter company refered to is NOT VEK!
Carry Pine
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4th September 2007, 10:39 PM #3
Carry,
A quarter of a year wait for something you have paid for is pathetic - especially when you consider (from what I can gather from other posts) you have had minimal feedback from the supplier in regards to why the delay is occurring, and most importantly, when it can be resolved!
So you can order a customised Honda/Ford/Toyota vehicle and have it in 8 weeks, but M** can't have a piece of equipment to you in anywhere near that time?
I know that the discount you got at the time looked great, but I'm sure you perhaps would have preferred to have the jig in your hands by now!
This weekend I'm off to the Canberra show - mainly to see the Leigh and Gifkins jigs in action. This is swaying my purchasing decision...
I'm hoping you receive the jig soon with no more stuffing around.
3 months - no company should give a run around like that without a decent excuse. Even I know that, and I work for a Wesfarmers division (gee, and hasn't that company been mentioned on here recently!)!.
Cheers,
Nathan.
EDIT: Its not the B******* division!
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4th September 2007, 10:43 PM #4
Have you considered asking for your money back? Or was the price you paid so good that isn't an option.
If they can't supply, then what is their excuse?
Have they offered a refund?
I would have thought that M*K was a reputable company, I certainly have never had a problem with them.
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4th September 2007, 11:05 PM #5
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4th September 2007, 11:13 PM #6
Around three years ago I bought the Leigh D4R from the same company and delivery was slow taking over three months. They did keep in contact and threw in a couple of free bits to compensate for the delay. When the jig arrived a couple of bolts had gone AWOL and a phone call saw the missing bits arrive next mail. Except for slow delivery I have no complaints.
Not quite the answer you are seeking and I hope the jig arrives soon.
John.
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4th September 2007, 11:53 PM #7
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5th September 2007, 08:54 PM #8GOLD MEMBER
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[quote=I_wanna_Shed;580961]
This weekend I'm off to the Canberra show - mainly to see the Leigh and Gifkins jigs in action. This is swaying my purchasing decision...
My guess is you will see the jig demonstrated but if you decide to buy one.... 'Sorry, we just sold the last one. But you can pay full price for one and we will deliver it within a month.'
Nathan, if there is a pile of them feel free to accept mine and save the company the postage.
Carry Pine
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5th September 2007, 09:21 PM #9
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10th September 2007, 10:36 PM #10
Guys,
The D4R is now selling for only $553 at a well known WW store in SA.
Get yours now while the going is good and while stocks last.
Les
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11th September 2007, 09:47 AM #11
But do they actually have stock or just take your money and you wait and wait.
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11th September 2007, 06:30 PM #12
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13th September 2007, 05:21 PM #13
Shop around........there is stock available at other suppliers.
If you dont like the service your are getting....let your money do the talking.
If you have paid 100% up front for a normally stocked item....something is wrong. No reputable operator would ask you to do that (at worst, maybe a small deposit to hold stock at a special price).
Demand your money back...
Jump on the phone / internet and order elsewhere (for immediate delivery - I would imagine)
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17th September 2007, 02:45 PM #14GOLD MEMBER
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The eagle has landed!!!!!
The Leigh D4 is in my hot little hands.
No really hoping for anything extra: quote 'They did keep in contact and threw in a couple of free bits to compensate for the delay.' johnc
But I do hope the adapter for the Makita is in the box!!
Carry Pine
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17th September 2007, 06:39 PM #15
Mr Pine, congratulations. I hope that you will put it to good use now that you have the baby.
Regards
Les
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