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  1. #1
    Join Date
    Dec 2007
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    Avalon Beach, Sydney, 2107
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    202

    Default How's this for angry consumer action

    A passenger, just happens to be Dave Carroll, the singer in Sons of Maxwell, has his guitar chucked and broken by United Airlines on the tarmac by its baggage handlers, and they refuse compensation.

    So he writes a song about the clumsy dinosaur of an airline, and YouTubes it, making a viral anti-marketing video clip that is being viewed all over the world.

    United Airlines capitulated after 2.5 million hits on YouTube.

    [ame="http://www.youtube.com/watch?v=5YGc4zOqozo"]YouTube - United Breaks Guitars[/ame]
    .
    www.ColonialPlantationShutters.com.au
    Use your garage or home workshop to make Plantation Shutters as a business

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  3. #2
    Join Date
    Sep 2007
    Location
    Nicholls ACT
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    Default

    So funny, so effective, and even though I am not keen on country the chorus keeps going through my head - a case of resonance i think.

    thanks for the post
    I never make mistakes, I thought I did once but I was mistaken

    Top 10 reasons I procrastinate
    1......

  4. #3
    Join Date
    Oct 2005
    Location
    Bagdad Tasmania
    Age
    77
    Posts
    1,504

    Default How's this for angry consumer action

    Bl..dy magic, so any complaint's in the future with anyone, this is what we do make a youtube video. Thanks for the laugh.
    Cheers Bob

  5. #4
    Join Date
    Mar 2005
    Location
    In the shed, Melbourne
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    6,883

    Default



    Poor bloke, I hate country but what a classic.

    Guess what chorus I'll be repeating today might have to cleanse myself and listen to some Floyd to cure myself.
    I make things, I just take a long time.

    www.brandhouse.net.au

  6. #5
    Join Date
    Oct 2005
    Location
    Bagdad Tasmania
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    1,504

    Default Hows this for angry consumer action

    Dark side of the Moon sounds appropriate.
    Cheers Bob

    Quote Originally Posted by Waldo View Post


    Poor bloke, I hate country but what a classic.

    Guess what chorus I'll be repeating today might have to cleanse myself and listen to some Floyd to cure myself.

  7. #6
    Join Date
    May 2009
    Location
    Tasmania
    Posts
    91

    Default

    This guy needs to write another song as well...I'll start it....

    First Verse

    If your dumb enough not to have insurance
    on your prized guitar
    then when it gets broken
    don't be surprised
    when you are crying in your car

    if you have the money to buy a guitar
    thats worth it's weight in gold
    then why didn't you have it covered
    you shouldn't have to be told

    oh tarmac is a very hard surface
    for your guitar to hit
    now you can spent a month of sundays
    picking up the bits

    There's a lesson to be learned from this story
    insurance you must get
    cause when you travel with guitars
    it's a risk... you ...sure ....can...... bet...........
    Last edited by GhostGuitarist; 15th July 2009 at 02:51 PM. Reason: adding to post

  8. #7
    Join Date
    Jun 2004
    Location
    Mount Colah, Sydney
    Age
    72
    Posts
    923

    Default

    That's Gold!!

    Oh how often I have wished to be able to do something like that when confronted by monolithic beaurocracy. The Internet sets you free!
    Alastair

  9. #8
    Join Date
    Nov 2008
    Location
    Australia
    Posts
    15

    Default

    Thanx for linking that up Shutterbug it was great

    @Ghostguitarist

    While your rhyme is full of common sense the point is that it shouldn't happen. Insurance is for accidents. When baggage (mis)handlers just throw luggage around without a care in the world whose or what it is, well thatss not exactly an accident is it.

    BTW:
    "now you can spent a month of sundays"

    "...can SPEND a month..." would make more sense
    Last edited by t0M0; 16th July 2009 at 04:39 PM. Reason: Spelling Correction

  10. #9
    Join Date
    May 2009
    Location
    Tasmania
    Posts
    91

    Default

    OMG...lots of things shouldn't happen in the world but the fact is that if you think baggage handlers or couriers, or Aust.Post etc, don't throw things around, then when you have a guitar broken you'll soon learn......and post a youtube video about it. I bet this guy has insurance on everything from now on....like he should have had in the first place.

    Oh and if your looking at correcting people on their spelling mistakes,(which is just a smart#ss way of having a go at someone) that are mostly typo's rather than a lack of education, check your own before you do or you just end up looking a bit silly,.... what is a "ryme" anyway?

  11. #10
    Join Date
    Jun 2003
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    ...
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    Default

    Quote Originally Posted by t0M0 View Post
    Thanx for linking that up Stuterbug it was great

    @Ghostguitarist

    While your ryme is full of common sense the point is that it shouldn't happen. Insurance is for accidents. When baggage (mis)handlers just throw luggage around without a care in the world whos or what it is, well thats not exactly an accident is it.

    BTW:
    "now you can spent a month of sundays"

    "...can SPEND a month..." would make more sense

    Another bloody spelling nazi who can't spell himself.

    For the record "Thanks instead of Thanx, Shutterbug instead of Stuterbug, rhyme instead of ryme, whose instead of whos, that's instead of thats" is wrong in your post.

    Peter.

  12. #11
    Join Date
    May 2009
    Location
    Tasmania
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    Default

    Good pick up Peter. Just for the record, I thought the video idea was great, the song was great and it does show the power of the internet. But it does sound like this guy didn't have insurance, if there is a lesson in this, the value of insurance would be the class topic. It would be shocking to have a guitar damaged in this way, but, the airline's response to this guy was probably...."Sorry Sir, to hear about your guitar, if you give us your insurance details we'll be glad to sort this out for you". His response was probably...."ahhh...I don't have any"........"Sorry to hear that Sir, but we do recommend it, in that case, there is nothing we can do for you, have a nice day".

    I hope this guy doesn't go sky diving...."It is recommended that you wear a parachute"

  13. #12
    Join Date
    Jun 2008
    Location
    Perth. WA
    Posts
    377

    Default

    What amazes me is the place where the Taylor broke. You couldn't snap a neck like that if you took it out of the case and stuck it in a vice!
    Pugwash.

    Never criticise Australia Post. One day they might find out where you live.
    www.clivequinn.com

  14. #13
    Join Date
    Nov 2008
    Location
    Australia
    Posts
    15

    Default

    Well I wasn't trying to be a spelling Nazi just a grammatical tense one

    Pugwash

    The broken guitar in the vid isn't a taylor, its a Gibson or an Epiphone. I'd say they included it as prop.

  15. #14
    Join Date
    Jul 2009
    Location
    Alberta, Canada
    Posts
    21

    Default

    The best insurance I ever bought for my bass guitar was a proper flight case. You can drop this off a truck; jump on it and the instrument will still be fine. I've watched while waiting in the plane, baggage handlers literally throw the case up onto a loading conveyor and letting it fall flat onto the belt. Fragile stickers mean nothing to these people.

  16. #15
    Join Date
    Jul 2004
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    Adelaide Hills
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    Default

    Correct me if Im wrong here but isnt "Nazi" a proper noun and thus spelt with a capital "N"??



    Quote Originally Posted by Sturdee View Post
    Another bloody spelling nazi who can't spell himself.

    For the record "Thanks instead of Thanx, Shutterbug instead of Stuterbug, rhyme instead of ryme, whose instead of whos, that's instead of thats" is wrong in your post.

    Peter.
    Whatever note you blow youre never more than a semitone away from the correct one....(Miles Davis)

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