Chainsaw kicks when pull starting
When I try to start my new chainsaw ....
(Efco 38CC: I wanted to buy Husky, but my last small Husky was not very good and the dealer no longer sells them because he got sick of the smaller models)
.... it sticks sometimes. Sometimes I can pull past the sticking, but sometimes not. I have noticed that in the great majority of cases, if it starts well, it is a good smooth rope pull. It does start sometimes when it "sticks", if I can pull past it, but more often fails. It feels like really high compression, but given that it's not always there, I am wondering if there is some sort of timing issue. This is with the saw warmed up, not cold.
The dealer said it's normal, but I have owned and made a lot of use of 5 chainsaws over the years, including a 70CC (?) Husky, and I have never encountered this before.
Thoughts anyone? Should I be asking for a better result?
Thanks for any input.