Originally Posted by
Master Splinter
The words 'complete lack of diligence or care' enter my mind when it comes to both credit rating and debt collection agencies.
I had a debt collection agency call me a few months ago for a ten year old $300 Telstra bill. As I couldn't recall having anything to do with Telstra back in 2004, I asked them to send me a copy of the invoice so I could work out the who/what/where of it. After several reminder 'pay us you deadbeat' phone calls from them, and a 'please send me a copy of the bill details so I can verify the outstanding amount' reply from me, they finally forwarded the last few statements of the bill...this included the account closed statement showing that the account had a zero balance.
Idiots.