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Had my Mitsubishi Triton ute, fuel pump and fuel filter replaced and was slugged $660 (inc G.S.T) for labour costs alone
10 hours work i was charged :?
Does/would it take this long to perform said task...seems excessive to me :(...Google searching suggests 4-5 hours
Not overly mechanical myself hence i am asking the question
Any advice appreciated...MM:)
Assuming the fuel pump lives inside the fuel tank then it probably involved emptying and dropping the tank.
However; I reckon 10 hours labour is way excessive. I had a 1990 Jackaroo with an aftermarket petrol tank that I had to change the pump on twice and weld up some cracks; I could pull the tank, do the repair and put it all back together with the vehicle on axle stands in just a couple of hours. On my own. Your repair place will have had the ute up on hoists and the availability of a second pair of hands during the 10 minutes or so it takes to physically remove or replace it.
If I was a cynic I'd say they were on a slow day; it took 4hrs 2min which they rounded up to 5 and had two mechanics on the job; one doing the work and the other watching for 3 1/2 hours.
I would ask them to double check their mechanics timesheets. If no joy then go to a Mitsubishi dealer and as them how many hours labour they could charge back to Mistubishi if they were carrying out a warranty claim; all manufacturers have a set rate of hours they will pay for specific jobs and I would be surprised if they rate an in-tank fuel pump replacement more than 3hrs tops for one mechanic.
I have a Holden ute and to get to the fuel pump you need to remove the tray. After that it is a simple job that doesn't require either draining or removing the fuel tank.
Thanks for the reply...appreciated!
Yes the pump was inside the tank.
But as I said,10 hours seems a long time...invoice doesn't state how many people worked on the vehicle either.
I'll contact a Mitsubishi dealer tomorrow and see what they have to add...MM:)
Apparently the tail shaft had to be removed but again,not overly time consuming I would have thought.Guess if only one person was working on it then this may have slowed due process down somewhat.Still fell over when I got the bill though...MMQuote:
Originally Posted by Bohdan
I would think that 10 hrs would be overkill to just drop the tank, release and replace the pump and pickup filter, and refit the tank.
But if, and it's a big if, the work was done by a responsible mechanic who diagnosed that the pump problem was initially caused by gunk in the tank blocking the pickup filter and burning out the pump (they are generally cooled by the fuel flowing around the pump motor within the casing, poor draw means overheated pump motor and burn out), then there could be a couple of hours in cleaning and flushing the tank etc, flushing fuel lines etc involved as well.
Mechanics used to have guide books that would list typical times for particular jobs for common vehicles, that were used to provide data for preparing accurate quotes before jobs were authorised. I haven't had access to one for probably 15yrs, but they should still be used in the trade, but are generally not something that mechanics would discuss with customers.
10 hours is definitely overkill, but not by a long shot. Did they do anything else?
Plus the pump and filter are generally considered as two separate jobs, ie 4 hours for pump, 4 hours for filter which means it should be more realistically close to the 6-7 hour period taking into account efficiencies for doing both at the same time.
They probably added a couple of hours for diagnostics, but as others have said 10 hours is bit on the high side
If you give me the exact year and model and can give you an exact time. Probably not all that important now the job is done.
Cheers
1998 mitsubishi triton 4x4...MMQuote:
Originally Posted by Lappa
Ive never done one but my Times guide gives the following.
1996-2006 MK 2.4l (4G64) or 3.0l (6G72SOHC) Single Cab or Dual Cab 4X4
Total hours for fuel pump (includes tank removal) and all filter replacements 3hrs.
Now of course, that’s in an ideal situation with no frozen fasteners, no 6” of mud etc etc . Also, if there are added on accessories that make tank removal more difficult, then the time will go up.
Appreciate the info Lappa...thank you.Quote:
Originally Posted by Lappa
There was no mud but apparently one of the fasteners were frozen...shouldn't have taken 7 hours to remove though...MM
3 hours' work, 7 hours thinking time??? :oo:
Remember, "workshop time" is completely unrelated to real time. It is a multi-dimensional, highly variable parameter, with a basis in quantum physics. Heisenberg's Uncertainty Principle was originally developed by observing mechanics at work - if you know how long the task took, you cannot also know what they did. If you know what they did, you cannot also know how long it should take. Only later was this principle extended to determining the speed and position of elementary particles.
Sorry to be a bummer ,but if the labour bill was $600 plus $60 for GST for ten hours.
That means ,there charging $60 an hour for labour.
To me ,that sounds cheap ,cheap for an hourly rate.
If that's a one man show in a garage ,I think ruffle there makeing $30 an hour after costs.(running a business)
Just my two cents worth, yes I agree ten hours seems a long time to drop a tank in out on a ute.
Cheers Matt
Have done a fair amount of internet searching today regarding this...
Overwhelming consensus is a time period of around 3 hours to complete task of replacing fuel pump/filter
Hourly rate while reasonable still doesn't explain why the task took as long as it did
The invoice didn't highlight that there were 'unexpected' problems which may have resulted in a higher than 'normal' bill...MM
I guess the lesson learnt is to obtain a written quote before any work is done...MM