USA Freight Forwarders - who do you use - what are they like?
As Dylan said so long ago - "For the times they are a-changing"
I have used Shipito for 4-5 years with reasonable success, although enormous effort on my part. They are as thick as two short planks and have never understood decent logic. For example, if you select the Australia Post option (I forget what it's called now) they say you can't send timber products of any kind. AP says "Tosh, of course we do". Shipito then says "nyaaagh our agent over here says they won't", and so it goes on.
Same thing with Knives/blades and TNT. Spoke to TNT people here years ago - "yep, sure, no wuckas". Shipito "nyaaagh our agent over here says they won't", and so it goes on.
TNT now bought out buy Fedex means prices seem to have gone through the roof. They used to be very fair, and very fast.
So apart from the other gazillion arguments I've had with Shipito, I've now had a gutfull of them.
Who do you use?
Are they at least half-smart?
Do they consolidate packages for a reasonable fee?
Are their shipping rates reasonable?
One of the big problems I see coming with Shipito is that they will want to charge 10% GST on packages that are >AUD1000. The legislation is quite clear on this - "For packages over AUD1000 in value - NOTHING CHANGES - exactly as before". That is, GST is NOT payable to the retailer - it will be collected at the border. I'm certain that Shipito will make a hash of this, and it will then be up to us to get a refund from them - GOOD LUCK with that suckers.
I also note that as of 22nd June - just one week away - I have still heard nothing from Shipito about GST collection by them.
NOTE PLEASE: this is not to be a mouthing off thread about the July 1 changes in GST - there are already two different threads going about that.