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24th June 2018, 03:46 PM #1
The dreaded "Blue Screen of Death"
I've been getting the blue screen of death recently (4 times over the last 3 days). I've run AVG, Spybot, CHKDSK, CCleaner, and defragged C: drive. I haven't installed any new programs or hardware for ages. Anything else I can try before I call in my local PC guru?
Running Win 7.
Blue Screen.jpgTo grow old is inevitable.... To grow up is optional
Confidence, the feeling you have before you fully understand the situation.
What could possibly go wrong.
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24th June 2018 03:46 PM # ADSGoogle Adsense Advertisement
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24th June 2018, 04:56 PM #2
Rollback your pc to a date prior to this happening and see if it still does it
The person who never made a mistake never made anything
Cheers
Ray
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24th June 2018, 04:59 PM #3
What hardware did you add recently? This includes removable USB drives (please remove all and try rebooting).
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24th June 2018, 07:09 PM #4
That's a RAM allocation error.
You say that you haven't installed any new HW or SW recently, but has Windoze performed any updates? If so, a rollback would be a good first step.
If not, it's likely to be failing RAM or system HDD as most other causes (eg. bad drivers or sw) require something to change or it would've already fallen over long before now.
As you say you've already CHKDSKed the HDD, I'd suggest testing the RAM. If you're comfortable with making bootdisks, I recommend obtaining and running Memtest86+ - Advanced Memory Diagnostic Tool They have pre-compiled versions that are suitable for autoboot USBs, CD-ROMs, etc.
Even if your RAM test out fine, it's always nice to have another quality tool in your toolbox.
- Andy Mc
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24th June 2018, 07:10 PM #5
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24th June 2018, 07:23 PM #6
There was an update run on the 15/6. Details below:
Windows Malicious Software Removal Tool x64 - June 2018 (KB890830)
Installation date: 15/06/2018 12:19 PM
Installation status: Successful
Update type: Important
After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.
More information:
http://support.microsoft.com/kb/890830
Help and Support:
http://support.microsoft.com
2018-06 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4284826)
Installation date: 15/06/2018 12:15 PM
Installation status: Successful
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.To grow old is inevitable.... To grow up is optional
Confidence, the feeling you have before you fully understand the situation.
What could possibly go wrong.
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24th June 2018, 07:35 PM #7
So, you're running Win7, huh?
That last update (KB4284826) may be the root of your problems if you have an older machine.
See: https://www.extremetech.com/computin...s-on-older-pcs
I don't know whether this is the cause of your particular problem, but M$ is discontinuing support for W7 very soon... which is a sad thing IMO.
If it is the cause, a rollback should fix it. Then 'hide' the update in Update manager so you don't cop it again.
Personally, I've just finished switching back to Linux. Not even gonna dual-boot anymore, not if Win10 is any part of that equatiuon.
- Andy Mc
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24th June 2018, 08:03 PM #8
I had a look at going back to a previous point, but there are no restore points available earlier than the update.
To grow old is inevitable.... To grow up is optional
Confidence, the feeling you have before you fully understand the situation.
What could possibly go wrong.
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24th June 2018, 09:17 PM #9Member
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You could try giving the pc a blowout with air - I use a Beaver type blower and not a compressor as they can introduce moisture to the guts of the pc - to remove any dust/ dirt and this has got rid of this problem in the past along with repeated turn offs of the pc until i get the the screen that says -USE LAST KNOWN GOOD CONFIGURATION
MIKE
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25th June 2018, 09:34 AM #10
Google search has numerous causes for this.....
Here is what I'd try...
Strip & clean M/B & RAM.
Swap RAM around in the sockets.
Swap RAM for known good RAM.
Remove AVG & change to Avira.
Uninstall last MS Update.
Back up all data.
Buy new computer.
Have a beer.Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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25th June 2018, 09:35 AM #11
Just had another thought.... do you have a big hammer?
Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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2nd July 2018, 12:02 PM #12
Thanks everyone for your suggestions, (even the big hammer). The computer has been running for a week now without any more blue screen incidents, seems to have fixed itself.
One thought I had is that my C: drive is a SSD and is probably 3 years old, could that be causing these issues? I understand that SSD's have a limited lifespan.To grow old is inevitable.... To grow up is optional
Confidence, the feeling you have before you fully understand the situation.
What could possibly go wrong.
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2nd July 2018, 12:47 PM #13
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2nd July 2018, 04:45 PM #14
SSDs do have a limited life span, typically 2 to 3 years.
I haven't seen one cause a BSOD.
What brand is it?
There is a free tester for Samsung drives here. https://www.filehorse.com/download-samsung-magician/
This one might work. https://www.filehorse.com/download-crystaldiskinfo/
There are others here but I don't know how good they are. https://mashtips.com/ssd-health-test...monitor-tools/
I'd be worried about getting a load of spyware from some of these programs.Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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2nd July 2018, 04:52 PM #15
Kingston SV30S37A120G.
Because of it's limited size it only contains the operating system. I have 3 external HDD's for documents, photo's, music, video, and backup. AppData_Local folder is also on an external HDD.To grow old is inevitable.... To grow up is optional
Confidence, the feeling you have before you fully understand the situation.
What could possibly go wrong.
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