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Thread: Warranty repairs
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18th August 2010, 03:26 PM #1GOLD MEMBER
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Warranty repairs
I bought my new Kapex KS120 online from a guy whose wholesale woodworking equipment business in Brisbane was closing down. I got it in response to an ad placed on this forum.
Can anyone please advise the name of the warrany repairer for Festool in North Queensland, or even in the whole of Queensland?regards,
Dengy
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18th August 2010 03:26 PM # ADSGoogle Adsense Advertisement
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18th August 2010, 05:15 PM #2
Have you tried ringing FESTOOL?
There ain't no devil, it's just god when he's drunk!!
Tom Waits
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18th August 2010, 05:24 PM #3GOLD MEMBER
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Couldn't find them in the online white pages anywhere in Australia
regards,
Dengy
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18th August 2010, 05:55 PM #4
Here's a list of http://www.festool.com.au/artikel/artikel_weiterleiten.cfm?id=314
Reality is no background music.
Cheers John
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18th August 2010, 05:58 PM #5
Probably your closest ..
.14/62 Keane Street
Townsville QLD 4812
Ph: 07 4725 3626
Fax: 07 4725 3811
email: [email protected]Reality is no background music.
Cheers John
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18th August 2010, 06:05 PM #6GOLD MEMBER
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Many thanks for this , John, very much appreciated.
I found out the hard way that their email address has changed to :
[email protected]
All I need to do now is find the receipt for when I bought the unit last Feb
Easier said than done!regards,
Dengy
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18th August 2010, 08:12 PM #7GOLD MEMBER
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Whats wrong with the saw Jill? Is it the laser as mentioned in your previous thread?
Andy
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18th August 2010, 10:54 PM #8GOLD MEMBER
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Yes Andy, I am now pretty sure it is a laser problem, not dust, after talking with this Festool Service Centre. The details are in my previous thread about the brightness of one of the laser lines being well below the other line.
It was not a job they look forward to doing, as they said the laser alignment is a tricky process.
i will give some feedback on what they actually find, once I locate my receiptregards,
Dengy
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19th August 2010, 11:32 AM #9
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