Thread: Got caught on eBay

Should have them pretty good. The ad says brand new and sealed.

Hope you get a win.

beyond "cheaky so and so"

Add clearly says "Not EDUCATIONAL version"
the educational version is sold as the disc only

Towards the bottom, the item description includes "hard cover, full-color, printed Guidebook available with the box version" if seller wasn't selling the box version, that would need to be clearly stated -- and I can't see where it is.

I'd be inclined to report the so-and-so to Fair Trading or ACCC and insist on full refund including all postage

If you've installed the software, check the version number -- I'm pretty sure the Educational version has a code distinguishing it from the full version. Possibly a pop-up notice or banner saying "not for commercial use"

It does say at the manual is included on the disk, which might be said to imply that the book version isn't there. Not at all clear though.

Yes, the manual is included on the disk, but when you buy the FULL boxed version -- which everything in the add implies is what is being offered for sale -- especially with the words "NOT EDUCATIONAL version" included in the item title -- you also get a hard copy of the manual.
CorelDraw comes in three flavours: Full retail (comes with manual); upgrade (no manual); Educational (no manual)

Originally Posted by petersemple

It does say at the manual is included on the disk, which might be said to imply that the book version isn't there. Not at all clear though.

I got a message from eBay that this was changed AFTER I bought the item.
Obviously he got cold feet.
Got an email from him today, offering to sell the book for $550

Cheers
SAISAY

Originally Posted by SAISAY

I got a message from eBay that this was changed AFTER I bought the item.
Obviously he got cold feet.
Got an email from him today, offering to sell the book for $550

Cheers
SAISAY

this sounds lke outright decepive conduct

From what you've posted the transaction was a "sale" not an "auction" -- do the so-and-so through Queensland's Frair Trading or the ACCC

In the item detail, it's clearly stated that the book is included in the boxed version you bought

tell him to refund 100% of purchase cost PLUS the cost of the return postage or send you the book for free

Documentation
Online guidebook with expert design tips and insights (hard cover, full-color, printed Guidebook available with the box version), Quick-reference card (printed version available with the box version), Help files

Originally Posted by SAISAY

I got a message from eBay that this was changed AFTER I bought the item.
Obviously he got cold feet.
Got an email from him today, offering to sell the book for $550

Cheers
SAISAY

I had a look at the item today at 8:15 AM, still looks like the ad you saw.

CORELDRAW COREL DRAW X6 NOT X5 FULL VERSION. | eBay


Documentation
Online guidebook with expert design tips and insights (hard cover, full-color, printed Guidebook available with the box version), Quick-reference card (printed version available with the box version), Help files

Well, I must have him worried.
Got an email from him today offering the missing parts, however, he does not have a spare box.
"He didn't know one of the staff had changed the eBay ad"!!!
YEAH and pigs fly too.

I don't care about the box as long as I get what I paid for.

Cheers
SAISAY

Have you got a friend with a PO box?
Send him a blunt letter demanding the result you want and end the letter by saying you're fed up dealing with the matter and that he is to refer future corresponse to your solicitor - invent a name, put "Barristers & Solicitors" after the name and your friends PO Box.
I've used this dodge more than once to good effect, people tend to back down if they think you're serious enough to go legal.

Originally Posted by SAISAY

...............................................
I don't care about the box as long as I get what I paid for.

Cheers
SAISAY

Saisay, you probably got what you paid for. Looking at what other sellers are charging you probably paid for an upgrade version, however that's not what he/they advertised. Whether he made a mistake or was trying to pull a shifty that's not your problem, you are entitled to receive the goods that were advertised at the price they were advertised.

From the Coreldraw website.

Dispute closed

I received the book and boy is it a big heavy one.
Definitely not suited for bedtime reading, my arms are aching after a couple of pages.

Funny thing is, on the back cover is a printed price of $50US.
Makes me wonder how Corel can justify the price difference between upgrade and full price

Excellent result .

Well done, good to have such disputes sorted out so quickly!